Privacy Policy
Last updated: January 1, 2025
1. Introduction
NanoSpark ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Company name and business information
- Billing and payment information
- Communication preferences
Business Information
To provide our services effectively, we collect:
- Target audience criteria and demographics
- Marketing objectives and campaign goals
- Industry and business category information
- Budget and pricing preferences
Usage Data
We automatically collect certain information when you use our services:
- Website usage statistics and analytics
- Campaign performance metrics
- Device and browser information
- IP addresses and location data
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our lead generation services
- Creating and managing targeted advertising campaigns
- Processing payments and managing accounts
- Communicating with you about our services
- Analyzing and improving our service performance
- Complying with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We work with third-party service providers who assist us in delivering our services, including advertising platforms, analytics providers, and payment processors.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests from government authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Lead Data Protection
For leads generated through our services:
- Lead data is provided exclusively to the client who purchased the service
- We do not sell or share lead information with other parties
- Leads are obtained through legitimate advertising channels with proper consent
- We maintain records of lead sources and consent mechanisms
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure data storage and backup procedures
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:
- Account information: Duration of business relationship plus 7 years
- Lead data: As specified in client agreements
- Financial records: 7 years for tax and accounting purposes
- Marketing communications: Until you opt out
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Deliver targeted advertising campaigns
- Remember your preferences and settings
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Aaron Venzor
NanoSpark
914 W Avenue D
Muleshoe, TX 79347-3251
Email: [email protected]
Phone: +1 (807) 545-4193